Device offline

We can't reach your device

The wormhole request reached the cluster, but the device did not accept a connection. It's likely offline, rebooting, or without connectivity.

What that means

The tunnel service queried your device but never received a response confirming it was ready to forward traffic.

Get it back online
  • Ensure the device is powered on and connected to the internet.
  • Open Dataplicity > Devices > Connectivity to confirm it shows online.
  • Toggle the wormhole switch off/on in Dataplicity to restart the tunnel.